Privacy Policy

1. Introduction

Nakshatra ("we," "our," or "us") operates the website nakshatra.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

Personal Information: When you place an order, we collect your full name, email address, date of birth, time of birth, and place of birth. This information is necessary to generate your personalized Vedic Astrology report.

Payment Information: Payment processing is handled entirely by Stripe, Inc. We do not store, collect, or have access to your credit card numbers, bank account details, or other financial information. Please refer to Stripe's Privacy Policy for details on how they handle your payment data.

Usage Data: We may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through standard web analytics tools and is used to improve our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

Report Generation: Your birth details (name, date, time, and place of birth) are used exclusively to generate your personalized Vedic Astrology report.

Delivery: Your email address is used to deliver your completed report and any related communications about your order.

Customer Support: Your contact information may be used to respond to your inquiries or resolve issues with your order.

Service Improvement: Aggregated, anonymized data may be used to analyze trends and improve our Service.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with the following service providers who assist us in operating our business:

Stripe: For secure payment processing.

Anthropic (Claude AI): Your birth details are sent to AI systems to generate your report. No financial or contact information is shared with AI providers.

Resend: For email delivery of your report.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Birth details used for report generation are retained for 30 days after delivery to allow for customer support and report regeneration if needed, after which they are permanently deleted. Your email address may be retained for communication purposes unless you request its removal.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections. Payment processing is handled by PCI-DSS compliant Stripe infrastructure.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate personal data.

Deletion: Request deletion of your personal data.

Opt-out: Unsubscribe from any marketing communications at any time.

To exercise any of these rights, please contact us at privacy@nakshatra.com.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information promptly.

9. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. Analytics cookies, if used, collect only anonymized, aggregated data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@nakshatra.com